Shipping Policy: Orders are shipped via channels depending on your shipping address provided. Orders are processed and dispatched from our warehouse within 3 business days. During Sale events, please allow for up to 5 business days for dispatch.
All Australian orders are shipped either from Sydney, NSW or various Amazon Fulfilment Centres Australia wide with 2-7 business days delivery time frame. If you live in a remote area or WA, please allow more time for delivery.
Note: Due to the current COVID-19 pandemic, our carriers may experience delays in shipping and updating of information due to restriction of shipping lines and country regulations. Please be assured that we will monitor all orders until it reaches you smoothly. We thank you for your understanding during this difficult time.
If you package is lost or arrives damaged, please contact us at firstname.lastname@example.org within 24 hours to lodge a claim.